The NHS is working with Babylon to build an AI-powered helpline

Jan 5, 2017 ·

Screen shot 2017 01 05 at 06.46.31

The chatbot will see you now.

From the end of January a new healthcare app will be available to some 1.2m residents of North London, it will help them find advice on health conditions and illnesses by talking to an artificially intelligent chatbot.

The NHS says the six month trial of this app will act as an alternative to their existing 111 non-emergency helpline that Brits can call regarding "urgent, but non-life-threatening conditions".

Babylon Health, which offers video consultations with real life doctors and has been moving into AI healthcare by ‘triaging’ patients via a chatbot, is behind this new NHS app.

In November last year The Memo revealed Babylon’s plans to move from AI-powered triage towards diagnosis and eventually to AI-powered prescriptions.

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