TalkTalk fined £100,000 for not protecting customers' personal data

Aug 11, 2017 · theguardian.com

3201

TalkTalk has been fined £100,000 by the Information Commissioner’s Office (ICO) after the telecoms giant was found to have placed personal data from 21,000 customers at risk.

An ICO investigation found the company breached data protection laws after staff from an IT firm working with TalkTalk were able to access large amounts of customer data through an online company portal.

According to the investigation, "rogue" staff at Indian firm Wipro, who resolved high-level complaints and network problems on TalkTalk’s behalf, used the portal to gain unauthorised access to customer data – including names, addresses and phone numbers.

Information commissioner Elizabeth Denham said: "TalkTalk may consider themselves to be the victims here. But the real victims are the 21,000 people whose information was open to abuse by the malicious actions of a small number of people. TalkTalk should have known better and it should have put its customers first."

Read Complete Article

RT @MayorofLondon: Inspiring to host talented tech entrepreneurs at the inaugural event of my TechInvest programme at City Hall this evenin…

It was a privilege to speak at our deeply moving Holocaust Memorial Day service at City Hall this morning and to he… https://t.co/3Ejy4MtXiH

How can a city like London become a true #SmartCity? @jeremycoward looks at some case studies from around the worl… https://t.co/G8VJrrLVse

Deseatme: This tool deletes all your old unused accounts https://t.co/xpRCpcdjHv #data #privacy #security #GDPR… https://t.co/9u0WaMUCIH

The fund’s upgraded forecasts showed the global economic outlook for this year and next was likely to be the best s… https://t.co/lWeoTKk4wP

Tech.London Weekly

×