Paws is disrupting the global pet industry, bringing game-changing innovation and excellence to the way we love and live with our pets.

Worldwide, 57% of consumers have a pet, it's a $100bn dollar global industry. Yet caring for an animal isn't always affordable or easy. We're changing that.

We believe that with all the benefits of the digital age, nothing can beat a familiar wet nose or wagging tail, and that the relationships between pets and their owners are some of the deepest and most positive on the planet.

Paws is also dedicated to helping less fortunate pets, by supporting shelters, plus encouraging and educating pet owners in new and engaging ways.

You'd be joining our founding team of experienced, successful startup high flyers and entrepreneurs, in our state of the art HQ in Exmouth Market - and you can bring your dog to work of course!

The team

Growing quickly across customer, technology, commercial and operations teams is a big job. There’s going to be a lot to do, it’s an exciting time to join. Our Office Manager will need to support our management team, office culture, space and maybe even some event coordination. Happy, high-performing workplace cultures earn as much as 50% more revenue and have the highest levels of both employee and customer satisfaction.

What will you be doing, we hear you ask?

Office Management

- Play a key role in creating and maintaining a great office environment

- Championing the Paws vibe inside and outside the business

- Meeting and greeting visitors to our HQ in Clerkenwell

- Ensuring meetings are prepped brilliantly with kit, snacks and drinks

- Managing inventory for the office - including weekly ordering of sundries

- Acting as first point of contact for facilities qualms and questions but knowing when to escalate

- Managing contracts and relationships with our service providers

- Organising company events, away days, training days and parties

- Implementing new administrative procedures such as clean desk policy

- Answering and filtering phone calls

- Ad hoc projects and general admin support to the team


- Ad-hoc travel coordination

- Prioritising without forgetting the finer details

- Meeting coordination including document prep for teams if needed


- 2-3 years experience or more in a hands-on office environment

- You’ll be someone who genuinely loves dogs

- Energy and can-do attitude!

- Confidentiality

- Autonomy and ability to self-manage, staying two steps ahead

- A background in startups would be beneficial

- Great working knowledge of Google suite

- A real team focus with an ‘all hands on deck’ attitude

- A positive attitude is essential along with the desire to add value

- Excellent verbal, written and interpersonal communications skills

- Someone who enjoys being known and liked by everyone in the company, our suppliers, contacts and pets!

- Permanent role with competitive salary.

Job Type: Full-time

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