Business Analyst, ARGUS On Demand


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Altus Group is a leading provider of software, data solutions and independent advisory services to the global commercial real estate industry. Our businesses, Altus Analytics and Altus Expert Services, empower clients to analyse, gain market insight and recognise value on their real estate investments. Headquartered in Canada, we have approximately 2,300 employees around the world, with operations in North America, Europe and Asia Pacific.

Altus Analytics, the software and data solutions division of Altus Group, is driving an evolution in the commercial real estate industry by empowering clients and partners with industry standard software solutions, data products and technology-enabled services.

Who we need

We need a new Business Analyst to join us. This is an opportunity for a BA who wants to develop client relationships and dive-deep into our products solving complex problems and increasing engagement with our ARGUS-on-Demand (AOD) platform.

We are proud of the work our teams do, building incredible products that don’t just eliminate the issues but streamline and speed up the way our customers work. Our fully Agile teams are relentlessly focused on putting out the best, highest quality solutions they can. We give them the freedom, tools and guidance they need to be creative and make it happen.

What’s in it for you

• Impact and exposure. You want to further develop your client-facing skills while gaining more insights into the CRE industry. Insights you can use to inform feature and solution development. You want to join a production company focused on expanding their cloud solutions and owning a bigger piece of the #PropTech market.

• Career development. You want to be part of a team and a company that is making a difference. A place where your strengths will be recognized and you will be given the chance to work towards a Senior BA or Product Manager role on this or another one of our leading products.

Our new Business Analyst will focus on:

• Customer engagement. You will:

o Initiate conversations and meetings with customers to gather product feedback.

o Develop insights and examine customer purchase trends to build an understanding of how customers leverage the service.

o Generate specifications including acceptance testing criteria, user flows and mockups and work with the Development teams to size and endorse the stories.

o Work closely with Developers and Architects to validate implementation approach and ensure accuracy in solution design.

o Collaborate with QA to review test plans and bugs.

o Guide the Support and DevOps teams on level three production issues.

• Stakeholder management and communication. You will:

o Engage internal stakeholders to design solutions

o Coordinate release efforts with MIS, Support and DevOps

o Communicate release information out to internal stakeholders including Accounting, Finance, Sales and Support.

What we are looking for

• An ideal combination of education and experience. You have a university degree and experience as a Business Analyst at a SaaS company.

• An understanding of cloud computing technologies such as AWS, CRM tools, eCommerce workflows and Software Subscription models. Knowledge of principles such as infrastructure scaling, provisioning, etc.

• An analytical mindset. You can quickly understand and analyze various approaches and processes instantly. You can drill down to the details, obtaining the right level of specificity for your development team. Eliciting requirements – whether they be technical or functional – is your strength.

• A winning communication style. You have a way of speaking to people on any level, so they understand even the most complicated presentation. You know how to leverage communication tools and methodologies to work with teams based in the UK, India and North America.

Altus Analytics is:

• Fast. We are responsive and fast, working in a startup-like environment, developing new solutions and features that meet the demands of our users. With the solid financial stability of our bigger parent-group, we can offer the best of both worlds - cool tech, great benefits, challenges and rewards.

• First. We continuously innovate to stay ahead of our competitors. We set the standard for the CRE industry.

• Fun. From social Fridays to summer sailing; from holiday parties to mid-winter hackathons, we know how to take a step back and relax with co-workers.

• Future-focused. As an organisation, we are focused on growing our reach and our product offering. For anyone joining us, this means the chance to work on critical projects that will shape the success of our clients and grow your own career moving up to the next level, choosing to specialise or exploring different product teams.

We thank you in advance for taking the time to learn more about what makes Altus a great place to grow your career and do some of your best work. Apply now, refer a friend or stay on top of what’s new by following us on LinkedIn.

Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs.

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