Events

TableCrowd's dinner with Head of Customer Experience at Deliveroo: scaling up your business operations


Overview

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Details

Enjoy dinner drinks and a chance to meet…

Kofi Barnes is Head of Customer Experience and Restaurant Operations at Deliveroo. Deliveroo is a technology company focused on marketing, selling and delivering restaurant meals to the household or office. With operations currently spread across eighty-four cities in the UK, and the Netherlands, France, Germany, Belgium, Ireland, Spain, Italy, Australia, Singapore, United Arab Emirates, and Hong Kong, Deliveroo are truly a British business success story. Kofi will be offering advice and guidance on how you can scale up your own business operation.

This dinner is perfect for…

Business owners, CEOs and management level.

If you'd like to join but don't fall neatly within the above categories, please email us at [email protected] to discuss whether this is the right dinner for you. Also feel free to check out our other dinners as another might match you perfectly!

The dinner conversation will be…

As head of customer experience and live operations, Kofi is keen to highlight the importance of providing a universal standard of service as you scale across countries. He will therefore talk about:

✓ Why providing a universal standard of customer care is key to a successful scale.

✓ Strategies for scaling your business internationally.

✓ The importance of understanding new marketing places and cultures as you grow internationally.

✓ The challenges that Deliveroo has faced and faced up to, as it has scaled.

As a business that has raised over $450m in funding, Deliveroo is a leading light in the UK startup sector. Kofi will share invaluable advice on how you can best prepare to grow and scale your own business, offering anecdotal tales of his own experiences heading up customer experience and live operations at Deliveroo. Take this fab opportunity to meet with Kofi and other like-minded individuals informally over dinner.

Who is Kofi Barnes?

Kofi Barnes is the head of customer experience and restaurant operations at Deliveroo, where he has worked since early 2015. Prior to Deliveroo, Kofi worked as the operations manager for traveltech business, Onefinestay.

What's included?

You get a private dining experience with a knowledgeable speaker, 2 course dinner with wine or 2 soft drinks plus highly curated and relevant crowd.

#MeetandEat

P.S. TableCrowd are offering complimentary cab rides home (£15) thanks to their partner, Gett, on first download of the app. Download the app in advance.

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